General.

Thank you for visiting Uniquely Eclectic. When you use or make a purchase from this website you agree to the Terms and Conditions of the site. We collect personal information to enable us to process and deliver your order. By registering your details on our website, you consent to us holding personal data about you, which we may use for future correspondence, including mailings. However, the information you give will not be shared with any company other than ourselves.

By using this site you accept that the Terms and Conditions and use the site at your own risk. We have taken every effort to ensure that the information on our site is correct. However, should there be any inaccurate or out of date information Uniquely Eclectic apologises for any inconvenience caused, but takes no responsibility. We trust that your items will reach you in perfect condition. Service and quality is very important to Uniquely Eclectic.

Copyright & Licenses.

With the exception of product images supplied by particular designers, manufacturers or brands,, the entire contents of this website, including, but not limited to: text, graphics, logos and images, are the property of Uniquely Eclectic, its suppliers or it’s clients and are protected by British and International copyright and trademark laws. You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute any portion of the website contents without the prior express written consent of Uniquely Eclectic.

You may print or download portions of the materials from various areas of this website solely for your own non-commercial use provided that you agree not to change or delete any copyright or proprietary notices from the materials. If you believe any content appearing on our website constitutes a copyright infringement of another parties rights, please contact us immediately to notify us of the infringement.

Security.

We take your online security and privacy seriously, and any personal information provided to us during your transaction with us will not be passed to any third party.

Using Our Online Store.

Uniquely Eclectic reserves the right to refuse to accept an order if;

The goods are not available; Where we cannot obtain authorisation for your payment;

If there has been a pricing or product description error; or

If you do not meet any eligibility criteria set out in our terms and conditions.

Our Products.

We take great care in providing accurate measurements and descriptions for each item on our site.

For our recycled and vintage products, we spend a lot of time carefully restoring and reviving each item, but some natural wear and tear may still be evident. These are part of the items’ charm.

All of our upholstered items are fully in accordance with UK fire regulations.

We welcome enquiries about any item you may be interested in. We are happy to provide additional details which will help you decide whether or not the piece you have seen suits all of your requirements.

Payments.

We process all online payments using PayPal. You can either use a PayPal account or a credit or debit card via this method. All information entered during your online payment (including credit card details) is sent and received via secure pages hosted by PayPal. We will not have access to your personal credit card or banking information as this is held securely within PayPal. Safe and simple to use, PayPal is a global leader in online payment solutions with more than 153 million accounts worldwide. PayPal has received more than 20 awards for excellence from the internet industry and the business community.

You can also pay us by Bank Transfer (please contact us for further details).

Delivery / Postage & Packing.

We can deliver anywhere in the world – please contact us if you would like to order from Uniquely Eclectic and you live outside the UK.

P&P inside the UK is by Royal Mail 1st Class standard service and is based on CART TOTAL according to the following scheme:

Cart value £0 – £25 – delivery is £2.90*

Cart value £25.01 – £75 – delivery is £5.90*

Cart value £75+ – FREE DELIVERY*

Delivery is made Monday – Friday. There is no delivery on Weekends or Bank Holidays. We will endeavor to dispatch and deliver your goods as swiftly as possible.

If the Carrier is unable to deliver the driver will leave a card and try to deliver the next day. If next day delivery fails again, a card will be left requesting that you pick up your order from the carriers depot. If the parcel is not picked up the carrier will return to Uniquely Eclectic and the customer will have to pay for a further delivery.

If the customer gives special instructions to Uniquely Eclectic for the carrier to leave the parcel outside your house or with a neighbour it will be left at the customers own risk.

If your item is out of stock we will contact you to arrange a suitable alternative product or to advise you on a later delivery date.

Cancellation & Returns Policy.

To exercise your right of cancellation or to return goods deemed unsuitable or faulty you must inform us by:

Written notice by post or e-mail. Please state clearly the reason for your cancellation/return. Notification by phone is not sufficient.

Although we are sure you will be delighted with your purchase from Uniquely Eclectic, should you wish to return any item, you may do so within 7 days of receipt, in original condition, all labels intact in a saleable condition for an exchange or refund (excluding postal charges). Uniquely Eclectic does not offer free returns. Uniquely Eclectic does not accept responsibility for any goods lost in transit should you choose to return them, so insurance is always recommended. Proof of postage is not accepted as proof of receipt unless the item has been signed for by Uniquely Eclectic.

If you believe that the item is faulty, please notify Uniquely Eclectic in writing including a full explanation of the nature of the problem and notice that you will be returning the product.

Our address for postal correspondence is:

Uniquely Eclectic, Partridge Corner, Church Road, Holme Hale, Norfolk, IP25 7DR.

Uniquely Eclectic reserves the right to refuse to accept returned items not in their original condition.

Bespoke items that have been created or customised especially for you do not fall under our normal returns policy (unless damaged during delivery). Instead, we will consult with you thoroughly during the order placement process to ensure that the item is exactly as you would like it to be, thus ensuring that you are 100% happy with your order.

Newsletter Subscription Discount.

Upon subscribing to our newsletter you will receive a discount code for 10% off your first shop with us. The discount does not apply to already discounted items (such as items in our Sale). If you have discounted items in your basket, the discount code will not be applied to those items.